Last updated 8 October 2026

Refund & Cancellation Policy

This policy explains when you can get your money back for a payment on TopPosition.top, operated by Prashanth Kumar A.

Taking #1 is a digital service delivered instantly: as soon as your payment is confirmed, you become the #1 position. Because of this, a successful payment cannot be cancelled or refunded, except in the cases below.

When we refund you

Charged, but not shown at #1: money left your account but you did not become #1 and you do not appear in the history.
Charged twice: you were charged more than once for the same attempt.
Wrong amount: you were charged more than the price shown at checkout.

When we don't refund

Someone else took the #1 position after you. That is how the board works.
You changed your mind after a successful payment.
Your name or photo was removed for breaking the Rules or Terms.

Failed or pending payments

If a UPI, card, or netbanking payment fails but money was debited, your bank or our payment partner usually reverses it automatically within 5–7 working days. You don't need to contact us unless it has not come back after 7 working days.

How to ask for a refund

Email [email protected] within 7 days of the payment.
Include the payment ID (from your UPI app, bank SMS, or payment receipt email), the date, the amount, and your display name on the site.
We reply within 2 working days. Approved refunds are sent to the original payment method within 5–7 working days.

Cancellation

You can cancel at any time before completing payment by closing the payment window; nothing is charged. Once a payment is confirmed, it cannot be cancelled.